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In-Person Orders are final sales and returns are not accepted. Exchanges are at management discretion. 

Online/Shipped Orders will be considered for a return or exchange of any product per the conditions below and must be completed within 14 days of receipt. The date the package shows delivered to the location or pick up at the store will be considered the date of receipt.

• Yarn and Fiber: Must be in its original package and will be weighed upon receipt to confirm the contents are the same as the package label dictates. If the weight does not match, the return will not be eligible.
• All other Items: Must be in its original package and have no damage.